Known Issues

SOLVED - Students downloading and installing Chrome
There is a policy in place to block this installation, but it wasn't being enforced uniformly. This is compounded because Google designed Chrome to be a...
Mon, 12 Sep, 2022 at 12:53 PM
SOLVED - Read Aloud Not Working with most voices
Read Aloud in Edge would only work with the 4 pre-installed voices (David, Zira, Mark, and ??) Cause: Securly Solution: Site hosting the natural spe...
Mon, 12 Sep, 2022 at 12:54 PM
SOLVED - Teams Chat Icon on Taskbar
The Teams Consumer Chat app icon is on the taskbar and mixed reports of students using it. This shouldn't be accessible to students -- in testing, when ...
Mon, 12 Sep, 2022 at 1:02 PM
SOLVED - DyKnow showing blank screens on teacher-side
Classes are rostered appropriately in Dyknow, but teachers can't see any of their students. Problem: misconfiguration. Fix applied and pushing.
Mon, 12 Sep, 2022 at 1:03 PM
SOLVED - Wrong YouTube policies being applied
Students transition from a school that blocks youtube to a school that allows youtube are being blocked. I.e., no 10th graders can see youtube; 8th graders ...
Mon, 12 Sep, 2022 at 1:06 PM
SOLVED - Computer won't power on
We've seen this in both Lenovos and Asuses, but sometimes if a laptop is very dead, it needs to be charged for a few minutes before it has enough juice ...
Thu, 15 Sep, 2022 at 5:09 PM
SOLVED - Asus - Misc. inputs/outputs not working (touch, keyboard, screen resolution)
Because of how we're blocking some updates from happening, sometimes when a device is newly set up it has its device driver updates blocked for things l...
Fri, 16 Sep, 2022 at 2:28 PM