Why Chip Disappears
Outlook adjusts its layout depending on your screen size or window width. When there’s not enough room to display all the add-in buttons across the top toolbar, Chip might get pushed out of view.
So instead of being front and center, Chip goes into hiding. But he’s still accessible—you just need to know where to look.
How to Find Chip the Squirrel
1. Look for the Toolbar Above Your Message
Normally, Chip appears in the ribbon above your email message, along with other add-ins and tools.
But if your window is too narrow, that space gets compressed, and Chip disappears.
2. Click the Three Dots (More Options)
If Chip is missing:
Click the three dots ( … ) on the toolbar
This opens an extended menu of hidden options
From here, choose “Apps”
3. Enter the Treehouse: Open the Apps Folder
Within the “Apps” menu, you’ll see Chip the Squirrel waiting patiently. Click him to report your phishing email as usual.
? Tip: On some screen sizes, the “Apps” button might appear directly on the toolbar without needing to open the three dots. If you see it, click it—Chip will be there!
Summary
If you're asking "Where's my squirrel?" here's a quick checklist:
✅ Is your Outlook window wide enough?
✅ If not, click the three dots ( … )
✅ Open the Apps menu
✅ Look for Chip the Squirrel
✅ Report that phishing email with confidence!
Chip might be shy, but he’s always close by—ready to help you keep your inbox safe.