Clearing Cache and Cookies
1. With your browser of choice open (typically Google Chrome or Microsoft Edge), click Control + Shift + Delete. This will bring up the clear cache and cookies menu.


2. Once you are here, I would check all boxes and select the drop-down menu to say All Time to fully clear out your cookies.


Note: When you do this, it will sign you out of all sites.


3. Lastly, click Clear Now. After you do this, reopen your browser and see if this fixes your issue.