Syncing Company Portal on iPads - Device Settings Sync
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Modified on: Wed, 6 Dec, 2023 at 11:47 AM
Syncing Company Portal on iPads
- First, open the Company Portal app on your iPad. If you do not see it, please put in a tech ticket.

- After you open the app you will need to click on the 'Devices' tab at the bottom of the screen.

- Once you do this, you will see a screen similar to this (for Staff iPads, you may see a list of devices like in the screenshot, but for student devices you should only see a single device). Under the iPad icon click the Check Status button. This will check to make sure your iPad has the correct and latest policies from our system.

It's important to note, it may take up to 10 minutes to do this sync depending on how many changes have been made since the last sync. Sometimes it may also take a couple of syncs for it to apply all policy changes to your device.
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