Installing a NewLine with Dell Hardware
    1. Set up all Dell hardware
    2. Run ALL windows updates - reboot until done
    3. Run ALL Dell updates - reboot until done
    4. Connect the Newline to Guest Wi-Fi and run ALL firmware updates (it will prompt you to run 1-6  updates). See the “Getting Newline on the Network” section below. Disconnect from Guest when done.
    5. Connect the Newline's HDMI and extended USB cable
    6. Log in as user and verify all screens are working as independent displays (all extended)
    7. Configure displays to user preference
    8. Verify pen and finger touch work in Windows
    9. Verify both pen and touch work in ActivInspire

Troubleshooting Newlines
Basics
    1. Check for and apply ALL Newline, Windows, and Dell updates
    2. Turn off the Newline via the switch on the back, directly below the power cable
    3. Disconnect the HDMI cable from the Newline
    4. Reboot the Dell laptop and log in as user
    5. Power on the Newline and reconnect the HDMI cable once it is at the Home screen
Troubleshooting a black display
    1. With the Newline on and connected to the correct HDMI port, reboot windows.  Verify that they Dell logo appears on the Newline.  If it does not you likely have a bad cable or bad cable connection
    2. Once the Dell logo is showing on the Newline during boot, do the following:
      1. Unplug from the current HDMI port and plugging back in
      2. Connect to the front HDMI port (then back to the original),
      3. From Display Settings, click Advanced display> Select the Newline Display> Select 60Hz Interlaced for Refresh Rate if available,
      4. Run a “Factory Data Reset” on the Newline under Setting, System, Reset. See below for how to do this on the TT-7521Q. 
Troubleshooting Visual distortions:
Try another hdmi cable or HDMI port
Troubleshooting Pen and Touch features
See the "Setting the Default screen and Enabling pen and touch" section below for setup steps
Troubleshooting Screen blinking on and off every few seconds (while displaying Windows desktop:
      1. Check and Apply all Windows and Dell updates.
      2. Test the board by connecting a known good laptop directly to the board with a known good cable.
      3. Test the installed HDMI cable, by connecting the known good laptop to the installed cable, to a known good port
      4. Test the docking station with a known good laptop, then by replacing it with a known good dock
      5. Change the HDMI EDID setting   
        1. From the home screen, tap the settings gear in the top right
        2. Go to Input and output
        3. Change the bottom setting for "HDMI EDID". If it's set to 2.0, change it to 1.4. If it's set to 1.4, change it to 2.0.
        4. Switch to the HDMI input that the dock is connected to, and check if the screen blinking persists.
Troubleshoot a Screen blinking on and off every few seconds when playing video:
    • Verify that you do not have any cable connectors or adapters in use,
    • Verify that you are using an HDMI cable that is rated Standard, High Speed, or better.

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Various Configurations

Setting the Default screen and enabling pen and touch
enabling the touch screen on Windows 11!
    1. Open the Windows 11 control panel
    2. F3 + search term"Tablet"
    3. Select Tablet PC Settings
    4. Under Configure, click Setup...
    5. Select Pen then select the touch display
    6. Repeat for Touch
Optional
    1. Open ActivInspire
    2. Edit > Profiles
    3. Click the Settings tab
    4. Select dual Mode ActivBoards
    5. Set Touch interoperability to OS Compatible ( or back to default as needed)
TT-7521Q
The default admin code to access the advanced settings is 2364606633

Getting  NewLine on the network
    • Send MAC to James (dongles use USB 2.0 Embedded)
    • Connect screen to guest Wi-Fi
      • MR 22wrotesincehistory
      • MJHS 22clotheweatherfall
    • Check time
    • Update firmware (auto?) rinse and repeat
    • Install Newline Display Management+ App:  Account name:  Maryville-schools
    • Verify that 777.com is blocked
IF NEEDED
        • Download/overwrite cert and allow
        • Setting, security, encryption,
    • Forget guest Wi-Fi
    • Have teacher log in as themself


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DisplayNote Screen Sharing
DisplayNote webpage for screen sharing from Windows or Mac
Use app or webpage for mobile devices
Make sure to update Newline screenshare app and name the device
Customer Email:
On the Newline go to Settings, select Network, select MCS, This will open a new screen.  Enter the following:
      • EAP Method: PEAP
      • Phase 2 Auth: MSCHAPV2
      • CA Certificate: Do not Validate
      • Identity: (yourfirstname.yourlastname>
      • Anonymous Identity:  <yourfirstname.yourlastname>
      • Password:  <enter your password>
      • Click Connect

I tested out a few scenarios with an older Newline board here at the Junior High and things look good using DisplayNote!  All of the scenarios start with the Newline native screen share tool open from the screen's home page.

DisplayNote iOS app:  Using my iPhone (iOS 16) the app worked beautifully. Just launch the app, enter the Session ID, your name, and click connect.  Please note that the app requires an iOS of 13 or higher.  That rules out any iPads that I have as well as Anita's.

DisplayNote webpage ( https://join-montage.displaynote.com/ ):  This functions the same way from a Windows device; I assume it would be the same from the Mac OS.  This should work well for your student exemplars as well.

There are quite a few functions that you may find useful as well, but this should get you started.

I was not able to connect to the screen via Apple's screen mirroring, but I don't think it would add any functionality beyond DisplayNote.

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Newline MDM
Newline Device Management (glbth.com)

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Misc NewLine Notes
https://newline-interactive.com/usa/the-latest-rs-series-update-is-here/
https://newline-interactive.com/support/downloads/
https://newlineinteractive.freshdesk.com/support/solutions/articles/8000097039-firmware-updates
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updating firmware manually (not recommended)

Below is the breakdown of how to update the RS Panels to the latest firmware.
 
For the 75 inch panels, please select the correct download link based on the S/N of the panel. 
 
 
  1. Prepare a USB flash drive is formatted to FAT32 and has a capacity between 2 - 16GB. 
  2. Download the zipped file from the link above and then unzip. (Do not unzip the update_signed.zip file)
  3. Add the 3 files to the root of the USB flash drive.
  4. To start, make sure the panel is powered OFF. Plug the USB flash drive into front USB 2.0 port and then turn ON the panel.
  5. After the blue loading screen reaches 100%, the panel will turn off. Leave the USB flash drive plugged in and power ON the panel.
  6. The panel may or may not show a split screen but the update process is running in the background. Please wait until the process has finished and the screen will turn OFF.
  7. Turn the panel ON. Wait for the ‘Touch to start’screen to load.
  8. Touch screen to enter the Homepage and the system will notify you that it will upgrade the configuration file. Ignore the "Import Version Config" message and after 10 seconds, the system will automatically upgrade the configuration file.
  9. After the upgrade process has finished, the panel will turn off again. Turn ON the panel  and wait until it takes you back to the homepage.
  10. On the homepage of the panel, click Source and 2,5,8,0 on the remote to bring up the design menu.
  11. Select Common Function and then select Upgrade update_signed.
  12. Select Confirm.
  13. The panel will perform the last update.
  14. When at the homepage of the panel, remove the thumbdrive.
  15. Reset the panel by going to the panel's settings (gear in the top right of the home screen) > About > Factory data reset.