This guide will show you how to pull up various information on Mitel phones such as MAC address, IP address, VLAN, etc.


  1. First hold the up arrow key
  2. Next, let go of the up key and hold the down arrow key
  3. Next, let go of the down key and hold up again
  4. While holding the up key, dial 234
  5. Release all keys
  6. It will then ask you if you want to see network information, then device information, etc. To exit this mode, click No on all options until you get a prompt for exit, then hit yes.