There are 3 methods to add an email account to your "Safe Sender" list so their messages go to your inbox instead of your Junk email. Methods 1 & 2 are if you're using Office 365 online in Chrome. Method 3 is if you're using the Outlook program on your computer. 

Method 1: If you've already found the email in your Junk Folder
  1. Open the email inside your Office 365 account ( -- it's probably in your junk folder
  2. In the upper right hand corner of the email message there should be 3 dots  
  3. Click on the 3 dots and you should get the menu below. Click on "Add to Safe Senders" Any emails from this account should now go to your inbox.

Method 2: If you know the email address you want to have sent to your inbox

  1. Sign into Office 365 ( 
  2. At the top of the page, select Settings (it's a gear icon) --> View All Outlook Settings (at the bottom) --> Junk Mail 
  3. Under "Safe Senders and Domains," click the +Add button, type in the box, and hit enter.  
  4. Important: Click "SAVE" at the bottom of the window. 
  5. Any emails from should now go straight to your inbo

Method 3: Adding to Safe Senders from Outlook
  1. Open Outlook and go to the "Home tab"
  2. Click on the icon with a person with an X in front of them (like the pic below) and select "Junk Email Options"
  3. In the box that pops up, click the "Safe Senders" tab, then "Add" and enter the email address you want to add to the Safe Senders list.
  4. Click OK to save your changes. Then click the other OK button and you're all set!